Will call quality suffer on our internet connection?

Not if the network is prepared for it. Voice needs very little bandwidth but is intolerant of jitter, so we set QoS on your switches and router to give call traffic priority over downloads and backups.

What happens to our phones if the internet goes down?

Calls fail over to mobile numbers you nominate, so enquiries still reach your staff. Where a site cannot tolerate any outage, we add a second internet link and route voice over whichever is healthy.

Do we need new cabling for IP phones?

Only if your existing cabling is not Cat6 to each desk. IP phones use the same network sockets as your computers and draw power over that cable, so a properly cabled office usually needs switching upgrades rather than new runs.

VoIP & IP telephony

VoIP installation and IP phone systems in Chandigarh

Move your extensions onto the network you already own. Calls route between your Chandigarh office and your plant at no line cost, and a missed call leaves a record.

Send us your requirement Call +91-9814112967

VoIP & IP telephony work of the kind Hash delivers across the Tricity

What you get

The outcome you are buying

Free calls between your sites

Extensions across offices and plants sit on one system, so internal calls stop appearing on a phone bill.

Nothing rings out unanswered

Hunt groups, queues and voicemail-to-email mean an enquiry reaches a person or leaves a trail, instead of a caller giving up.

Numbers that follow your staff

Softphones on laptops and mobiles carry the office extension, so a person out of the building is still on the switchboard.

Call records you can review

Reports on volume, wait time and missed calls, so you can staff your reception on evidence.

Included

What sits under this service

Each line is something we supply, configure and support, not a category heading.

IP PBX deployment: On-premise or hosted PBX configured with your extension plan and call flow.
SIP trunk provisioning: SIP lines connected and tested, with your existing numbers ported over.
IP phones and softphones: Desk handsets, cordless sets and mobile softphones provisioned centrally.
IVR and call routing: Menus, hunt groups, queues and out-of-hours routing built around your shifts.
Voice-ready networking: PoE switching and QoS configured so voice does not compete with file transfers.
Call recording and reporting: Recording where you need it for training or compliance, with retention rules.

Questions we get asked

VoIP & IP telephony: straight answers

Can we keep our existing phone numbers?: Yes, existing numbers port to SIP trunks in most cases, and the old lines stay active in parallel until the port completes so you never miss a call during the switch. {{TBC: which SIP trunk or telecom providers does Hash normally work with in Chandigarh?}}
Will call quality suffer on our internet connection?: Not if the network is prepared for it. Voice needs very little bandwidth but is intolerant of jitter, so we set QoS on your switches and router to give call traffic priority over downloads and backups.
What happens to our phones if the internet goes down?: Calls fail over to mobile numbers you nominate, so enquiries still reach your staff. Where a site cannot tolerate any outage, we add a second internet link and route voice over whichever is healthy.
Do we need new cabling for IP phones?: Only if your existing cabling is not Cat6 to each desk. IP phones use the same network sockets as your computers and draw power over that cable, so a properly cabled office usually needs switching upgrades rather than new runs.

Who we do this for

Sectors where this comes up most

All sectors

Hospitality Healthcare Retail & commercial

Usually specified alongside this

These three come up in the same conversation more often than not.